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Rewards | Pets Villa

Check out the frequently asked questions about our Rewards and Paw Points.

How do I sign up for rewards?

On our website, click the 'Reward' located on the top header. Click 'Join now' and follow through the sign up process. If you have any issues setting up your account please get in contact with us on [email protected].

What are the Reward Points called?

Our reward points are called 'Paw Points'.

How can I collect Paw Points?

When you first sign up to the rewards scheme, you will receive 200 Paw Points. After that, for any £1 you spend you gain 2 Paw Points. On your pet's birthday, you will receive 400 Paw Points. You can earn additional Paw Points by following us on Inst

How do I spend my Paw Points?

Once you have collected a specific amount of Paw Points, you will be able to convert them into coupons that can be used on our website. 500 Paw Points = £5 coupon. 1000 Paw Points = £10 coupon. 1500 Paw Points = £15 coupon. 2000 Paw Points = £20 coup

Do I earn Paw Points with my subscription products too?

Yes, you will still receive 2 Paw Points for any £1 spend on our website.

How long do I have to spend my rewards coupon?

Your rewards coupon does not have an expiry date, and you can use it whenever after you have converted your Paw Points. If you are having any issues please contact us on [email protected].